• GOVERNMENT
  • Asset Management
  • Customer Relationship Management
  • Document Management
  • Mobile Workforce Management
  • Planning Solutions
  • Road Network Management
  • Spatial Data Infrastructure
• UTILITIES
  • Customer Service Management
  • Electric Infrastructure Management
  • Mobile Workforce Management
  • Outage Management
  • Water Infrastructure Management
• TELECOMS
  • Customer Service Management
  • Mobile Workforce Management
  • Outage Management
  • Telecommunications Infrastructure Management
• SERVICES
  • Mapping Solutions
    • GeoMedia Mobile
    • IMGS Asset Register
    • IMGS Location Publisher
    • Location Publisher CRM
    • Location Publisher Mobile
  • SUPPORT
    • What to expect from our support service
  • TRAINING
    • Training Schedule
    • FME for FRAMME users
    • FME Training Course - 3 days
    • GeoMedia Training
    • GeoMedia WebMap .NET Developer Training
    • GeoMedia WebMap 6.0 Hands On Workshop
    • GeoMedia WebMap Publisher / Corporate Browser Training
  • SOFTWARE DEVELOPMENT
  • SPATIAL DATA MIGRATION
• ABOUT
  • IMGS Vision
  • The IMGS Team
  • Directions
  • Our Partners

Support

Are you looking for a comprehensive GIS Support Agreement?

Your geospatial and engineering information is important.

IMGS recognises this and understands the importance of a professional support service.

We recognise the need to deliver clear service levels, and to provide a high standard of communication from IMGS to you in relation to fault resolution for your solution.

We recognise the complex and specialised nature of your solution, and the benefits that you can receive through access to specialists who support and deploy similar solutions in organisations around the World. 

We recognise that solution support services are not just about fault resolution, or product updates.  Equally important is the availability of technical specialists who can provide more general assistance under clear service levels with any aspect of your geospatial or engineering solution – whether your solution was provided by IMGS or not.

The IMGS support team can provide you with a comprehensive support agreement that reflects our willingness to become your geospatial and engineering information partner.

If you are interested or would like to learn more about IMGS Support Services, contact Ciaran Kirk.

If you would like more information on how to log a Support Request, click here.

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Spatial Transformation Services