• GOVERNMENT
  • Asset Management
  • Customer Relationship Management
  • Document Management
  • Mobile Workforce Management
  • Planning Solutions
  • Road Network Management
  • Spatial Data Infrastructure
• UTILITIES
  • Customer Service Management
  • Electric Infrastructure Management
  • Mobile Workforce Management
  • Outage Management
  • Water Infrastructure Management
• TELECOMS
  • Customer Service Management
  • Mobile Workforce Management
  • Outage Management
  • Telecommunications Infrastructure Management
• SERVICES
  • Mapping Solutions
    • GeoMedia Mobile
    • IMGS Asset Register
    • IMGS Location Publisher
    • Location Publisher CRM
    • Location Publisher Mobile
  • SUPPORT
    • What to expect from our support service
  • TRAINING
    • Training Schedule
    • FME for FRAMME users
    • FME Training Course - 3 days
    • GeoMedia Training
    • GeoMedia WebMap .NET Developer Training
    • GeoMedia WebMap 6.0 Hands On Workshop
    • GeoMedia WebMap Publisher / Corporate Browser Training
  • SOFTWARE DEVELOPMENT
  • SPATIAL DATA MIGRATION
• ABOUT
  • IMGS Vision
  • The IMGS Team
  • Directions
  • Our Partners

Outage Management

Electric utility services are often taken for granted – until a service outage occurs. Increasing or maintaining power reliability is the fundamental charter for utility companies, but is made all the more difficult by multiple challenges facing utilities today, including an aging infrastructure.

To continue to meet service requirements and regulations, electric utilities require an efficient way to restore power as quickly as possible when service interruptions do inevitable occur.

InService, Intergraph’s OMS (Outage Management System) improves and optimizes network reliability with a comprehensive set of integrated tools that seamlessly manage operational and customer data across the enterprise.

Trouble Analysis

Intergraph’s Trouble Analysis module is based on calls received by customers or by AMI (Automated Metering Infrastructure). It automatically performs an advanced analysis of the network in real time and predicts the extent of an outage, as well as identifying the most likely point of failure.

Computer - Aided Dispatch

Intergraph’s Computer - Aided Design (CAD) system provides your call center and command-and-control room operators with the tools they need to field trouble calls, create and update incidents, and manage your critical resources by providing real-time interaction of crucial data.

Switching Plans

Intergraph’s OMS tools enable you to prepare and execute switching plans. These tools, which are tightly integrated with geographic and schematic views of the operational network, handle emergency and planned switching for maintenance or construction.

Damage Assessment

Intergraph’s Damage Assessment tools empower you to capture accurate damage reports quickly and efficiently using mobile computing and wireless communication technology, leveraging your AMI.

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To learn more about Intergraph InService, please contact Ciaran Kirk, Technical Director with IMGS at ckirk@imgs.ie

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Spatial Transformation Services