• GOVERNMENT
  • Asset Management
  • Customer Relationship Management
  • Document Management
  • Mobile Workforce Management
  • Planning Solutions
  • Road Network Management
  • Spatial Data Infrastructure
• UTILITIES
  • Customer Service Management
  • Electric Infrastructure Management
  • Mobile Workforce Management
  • Outage Management
  • Water Infrastructure Management
• TELECOMS
  • Customer Service Management
  • Mobile Workforce Management
  • Outage Management
  • Telecommunications Infrastructure Management
• SERVICES
  • Mapping Solutions
    • GeoMedia Mobile
    • IMGS Asset Register
    • IMGS Location Publisher
    • Location Publisher CRM
    • Location Publisher Mobile
  • SUPPORT
    • What to expect from our support service
  • TRAINING
    • Training Schedule
    • FME for FRAMME users
    • FME Training Course - 3 days
    • GeoMedia Training
    • GeoMedia WebMap .NET Developer Training
    • GeoMedia WebMap 6.0 Hands On Workshop
    • GeoMedia WebMap Publisher / Corporate Browser Training
  • SOFTWARE DEVELOPMENT
  • SPATIAL DATA MIGRATION
• ABOUT
  • IMGS Vision
  • The IMGS Team
  • Directions
  • Our Partners

IMGS Vision

IMGS puts customers' needs first

The key to the success of IMGS is that we stay focused on the customer and the customer’s needs and deliver solutions to meet those needs. In the software business it is all too easy for people to get too focused on the technology and enraptured by its possibilities, losing sight of where it will be applied.

In just a few years, IMGS has built an enviable client base and reputation by delivering software solutions that enable the client to capture, manage and embed spatial data and engineering documentation into enterprise information systems and workflows.

In many cases, spending a long time in consultation with one customer gives birth to a solution which is easily adaptable to other clients with other needs.

Focusing on particular customer sectors – namely Local Government, Telecoms & Utilities, and Transportation helps IMGS to do this effectively. 

Proof of this is a client list that extends to every single Irish local authority, eircom, BT Ireland, ESB Networks, the Dublin Region Water GIS, and the Irish Aviation Authority.

“It is a two-way process.  We take our lead from our customers who will identify their sources of pain.  We take this as a challenge to come up with solutions for them.  Sometimes it can work the other way where we could be in a position to point out some opportunities for our clients, based on our experience or international connections, that they hadn’t got round to considering yet” says Ciaran Kirk, Technical Director at IMGS.

“Broadly speaking, the solutions we provide fall into three main categories.  Firstly, we help to publish corporate information via hardcopy or interactive maps.

This leads to improved communication, better informed decision-making and a swifter response to customer service needs.

Secondly, we help you manage high value distributed assets & networks, generating improved return on capital, increased operational efficiency and public safety.

Lastly we can help you to respond to geographically dispersed incidents such as a network outage, burst water main or other emergency.”

But delivering the solution is just the beginning – and it carries very little value if it is not backed up by top-class support.  Our support service is second to none and if you doubt that please ask our customers.

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Spatial Transformation Services